AliExpress Order Tracking 101: How to Track My Package

If you’ve ever placed an order on AliExpress or you’re running a dropshipping store powered by AliExpress and DSers, tracking packages can be one of the most important steps of the post-purchase experience.

Whether you’re a customer waiting for your items or a dropshipper managing expectations, knowing how to track your AliExpress order can save time, prevent misunderstandings, and improve customer satisfaction.

Read to learn about AliExpress order tracking in 2025, how it works, why it matters, and how to stay updated at every step of the shipping process.

Why Is Order Tracking Important

Shipping times can vary widely, especially when products are traveling across continents. This variability is one reason why order tracking is crucial in building trust between seller and buyer. Here’s why order tracking is so important.

1. Transparency Builds Trust

When customers place an order, especially from overseas sellers, they want to know where their package is and when to expect it.

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Providing tracking information immediately after shipment gives them peace of mind and shows that you’re a trustworthy merchant.

2. Minimize Support Inquiries

Without clear tracking, customers are more likely to contact you asking, “Where is my order?” This creates extra work for your customer service team.

But with real-time tracking, customers can check the status themselves, reducing support requests and improving efficiency.

3. Prevent Disputes and Refunds

AliExpress buyers are protected by the platform’s buyer protection policy, which allows them to open disputes if a package doesn’t arrive on time.

Having up-to-date tracking makes it easier to prove shipment, delivery, or delays, and often helps prevent unnecessary refunds.

4. Enhance the Customer Experience

Online shoppers are increasingly expecting Amazon-level service. Even if shipping takes a bit longer on AliExpress, giving customers access to tracking keeps them informed and helps maintain a positive buying experience.

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What Is AliExpress Order Tracking

AliExpress order tracking is the process of monitoring your shipment as it moves from the supplier’s warehouse to the customer’s doorstep.

After a seller on AliExpress ships an order, they usually provide a tracking number generated by the logistics carrier (e.g., Cainiao, Yanwen, 4PX, China Post, or others). This tracking number enables you to monitor the package's progress online.

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Depending on the shipping method chosen, the level of tracking visibility can vary. Some shipping options offer full door-to-door tracking, while others may only show basic milestones like “Dispatched” or “Arrived at destination country.”

Typically, AliExpress orders follow this general delivery path:

• Order confirmed: The seller accepts your order.
• Processing: The item is prepared and packed for shipping.
• Shipped: The order is handed off to a logistics provider.
• In transit: The package travels through sorting facilities, customs, and international shipping routes.
• Out for delivery: The local carrier is about to deliver the item.
• Delivered: The item has reached the recipient.

Buyers and dropshippers alike can monitor this progress using several tools and tracking platforms, which we’ll cover next.

How to Track My AliExpress Order

Tracking your AliExpress order may feel overwhelming, especially if you're unfamiliar with the different carriers involved or if the order is traveling internationally.

But with the right tools and a bit of know-how, staying updated is straightforward. Here’s a detailed look at your options.

1. Track from Your AliExpress Account

AliExpress provides built-in tracking features for every order. Once your seller confirms shipment and uploads the tracking number, you can follow the status through your account:

• Log in to your AliExpress account.
• Go to “My Orders.”
• Find the product in question and click “View Detail” or “Track Order.”

You’ll see the current status, the tracking number, the shipping carrier, and the shipment history.

If you’re a shopper, this method gives you a basic overview. If you’re a dropshipper, it’s also helpful for confirming whether a supplier has fulfilled their responsibility.

2. Use a Third-Party Tracking Site

Sometimes, AliExpress tracking updates can lag behind real-time movements, especially when the package transfers across multiple countries or through local delivery services.

In such cases, global tracking websites can offer more up-to-date or detailed information. Top tracking sites include:

• 17TRACK.net supports over 900 carriers globally, provides multiple language options, and features detailed route mapping.
• Cainiao Global: AliExpress’s official shipping partner; great for standard and economy shipments.
• Track24.net: Offers estimated delivery windows and alerts.
• ParcelApp or AfterShip: Clean interfaces with push notifications for real-time updates.

Just copy the tracking number from AliExpress, paste it into the third-party platform, and choose “Track.” The system will auto-detect the shipping carrier and pull data from various sources.

This is especially helpful when the package enters your home country and is handed off to a local delivery service (e.g., USPS in the U.S., Canada Post, Royal Mail, etc.).

3. Use DSers (for Dropshippers)

If you’re running a dropshipping store and fulfill orders through AliExpress via DSers, you don’t have to manually track orders one by one. DSers automatically syncs order information, including tracking numbers, shipping statuses, and logistics details.

After a customer places an order in your Shopify or WooCommerce store, DSers forwards the order to the supplier on AliExpress.

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Once the supplier ships the product and uploads a tracking number, DSers automatically pulls that number into your store dashboard.

From there, the system can push the tracking information to your customer via email or through their account portal.

This saves you time, reduces customer support inquiries, and ensures your buyers stay informed every step of the way.

4. Track Through the Shipping Carrier’s Website

If you know which shipping company is delivering the order (e.g., DHL, FedEx, Cainiao, Yanwen, China Post, etc.), you can also visit that carrier’s website directly and input the tracking number there. These platforms often provide:

• Exact timestamps
• Scan locations
• Customs clearance info
• Proof of delivery (POD)

This is particularly useful for express shipping options, where you may want more granular updates or need to file a delivery complaint or insurance claim.

Why Dropship with DSers & AliExpress

While AliExpress offers millions of product options and affordable prices, managing orders manually can quickly become overwhelming as you scale. That’s where DSers, the official AliExpress dropshipping solution, comes in.

Here’s why using DSers with AliExpress remains one of the most efficient and profitable ways to run a dropshipping store in 2025.

1. Product Access and Fulfillment

AliExpress has long been the foundation for dropshipping. With millions of low-cost products, global shipping reach, and a supplier for just about every niche imaginable, it's the ultimate catalog for entrepreneurs.

But without the right system in place, managing products from AliExpress can feel clunky and time-consuming. That’s where DSers steps in. Built specifically to work hand-in-hand with AliExpress, it transforms a manual process into a seamless, automated experience.

From product import to order fulfillment, DSers acts as your operations hub, syncing directly with your AliExpress account to eliminate the need for repetitive tasks.

2. Orders Management at Scale with Ease

Imagine you run a successful store and suddenly receive 50 or 100 orders in a single day. Without DSers, you’d have to input each customer’s information into AliExpress manually, one by one.

Not only is this slow, but it opens the door to human error. With DSers, this process takes just a few clicks.

You can process bulk orders simultaneously, choose preferred shipping options, and pay for everything at once. It’s a time-saver that becomes essential once your store starts gaining traction.

3. Real-Time Tracking Without the Hassle

Once your orders are placed, the next big challenge is keeping customers informed. In dropshipping, communication delays or tracking issues can lead to confusion, support tickets, and sometimes even refunds.

DSers automates the tracking process completely. As soon as your supplier ships the product and adds the tracking number, DSers pulls that data back into your store’s dashboard.

From there, it can notify your customer by email or update the order status in Shopify or WooCommerce. This creates a smooth, transparent experience for your customers—one where they never need to ask, “Where’s my package?”

4. Flexibility to Optimize Your Supply Chain

Another major strength of DSers is its Supplier Optimizer feature. Not all AliExpress suppliers are created equal. Some offer faster shipping, better pricing, or higher reliability than others.

DSers lets you compare and assign multiple suppliers to the same product, so you can choose the best one based on your goals. If one supplier runs out of stock or raises prices, you can switch to another with just a few clicks.

This flexibility helps you maintain consistent delivery times, protect your profit margins, and avoid customer complaints due to delays or unexpected price hikes.

5. One Dashboard to Rule Them All

As your business grows, chances are you’ll want to branch out. Maybe you start a second store, or target a different niche altogether. Instead of managing separate logins or dashboards for each store, DSers brings them all together in one place.

You can oversee multiple stores from a single account, monitor fulfillment progress, manage suppliers, and ensure every order is flowing smoothly. It’s not just about automation. It’s about giving you the control and oversight needed to grow with confidence.

Final Thought

Order tracking might seem like a small piece of the eCommerce puzzle, but it plays a huge role in customer satisfaction and store reputation, especially when you're dealing with international shipping and third-party suppliers like those on AliExpress.

Whether you're a first-time buyer or a dropshipping entrepreneur, knowing how to track your AliExpress order ensures transparency, reduces stress, and keeps your operations running smoothly. With tools like DSers, you can automate the entire tracking process, freeing up your time to focus on growing your store.